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FAQ

ORDERING OVER THE INTERNET
Q Is it safe to order online?
A Yes. When ordering with us, we want our customers to feel confident that their personal information and credit card data is completely safe. On LAStyleRush.com, we employ 128-bit Secure Sockets Layer (SSL) technology that safely encrypts all of your private information when placing an order, and guarantees it is sent securely into our systems to be processed. LAStyleRush values your privacy and will not share your information.
CHANGES TO YOUR ORDER
Q Can I make any changes to my online order?
A Because we pride ourselves in processing your orders quickly and efficiently, once your order has been confirmed, we can no longer cancel or modify your order. Please see our return policy for additional information.
ORDER CONFIRMATION
Q How do I know if my orders has been confirmed?
A You will receive a confirmation email showing the items which you have purchased.
ORDER INFORMATION
Q Where can LAStyleRush.com accept orders from?
A We are able to accept Worldwide Orders.
TRACKING YOUR ORDER
Q How can I track the status of my order?
A You can go directly to US postal service website www.usps.com or click on the Track Order link in your account page.
OUT OF STOCK ITEMS
Q What if I placed an order and LAStyleRush.com doesn't have it?
A We make every effort to maintain a good amount of supply in our stock, sometimes we run out of certain items. Out-of-stock items will be removed from your original order total and a revised total will appear in your shipping confirmation email. Unfortunately, we are unable to accept back orders at this time.
GIFT ORDERS
Q How do I place a gift order?
A When placing your order, please select "Is this a Gift?" during the checkout process. Price tags will be removed from all the item(s) and a gift receipt with no pricing information will be included with the order. You may also include a brief message that will be printed on the gift receipt.
CARE INSTRUCTION
Q How should I care for my products?
A To fully enjoy your new products, make sure you read the item's label and follow the care instructions.
BILLING PROCESS
Q What types of payments are being accepted for online purchases, and when am I billed?
A LAStyleRush.com accepts all major credit card such as VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER, and PAYPAL. If you are paying with debit card, please verify with your bank if there are limitations pertaining to daily withdrawals on your card. LAStyleRush.com reserves the justify to request additional identification. If this is needed, we will contact you by e-mail or telephone.
Q I don’t have a PayPal account, how can I apply one to use on LAStyleRush.com?
A You can register for a PayPal account by visiting www.paypal.com and clicking on the 'Sign Up' button at the top of the page. After you have complete the registration form, PayPal will send you a confirmation email. It will contain instructions to complete the registration process. Once your PayPal account has been created, you can use it to pay for products at LAStyleRush.com.
SHIPPING AND HANDLING OPTION
Q What shipping and handling options are available?
A Orders are shipped via United States Post Office using the most updated rates from their website.
TRACKING NUMBERS
Q When will I receive tracking number?
A Tracking number will be provided when the item is being shipped out. However, tracking numbers will ONLY be provided to domestic buyers and international buyers who purchased Express Mail International shipping.
SHIPPING TIME ESTIMATES
Q When will my order be shipped?
A Most orders are shipped within one to three business days after you place your order, provided the product(s) ordered are in stock. Orders are not processed, shipped, or delivered on Saturday, Sunday, and National Holidays. Once an order is placed, the shipping option that was selected on the order can no longer be changed.
Q Do you have expedited shipping?
A Yes. Expedited orders must be made before 12:00 pm Eastern Time to guarantee that your order is processed the same day. If your shipping information does not match your billing information, there may be a delay in order processing. Orders are not processed, shipped, or delivered on Saturday, Sunday, and National Holidays. We do not guarantee arrival date of an order. Once an order is placed, the shipping option that was selected on the order can no longer be changed.
SHIPPING TO MULTIPLE ADDRESS AND DIFFERENT METHOD
Q Can I ship an order to multiple addresses with different shipping method?
A If you would like to ship to a multiple address and different shipping method you must use separate checkouts.
SHIPPING DISCOUNT
Q Do you have any Free Shipping promotions right now?
A Yes. We offer free shipping for buyers shipping within the US on orders over $100, and free shipping for International buyers on orders over $200. For more  information click here: promotions.
SHIPPING TO P.O. BOXES
Q Can I ship an order to a P.O. Box?
A Unfortunately, we no longer accept orders that ships to a P.O. Box. However, orders that are shipped to A.P.O. or F.P.O., boxes within United States are automatically shipped by USPS ground.



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